Pay attention to this one if you're doing any kind of business or executive role - the always insightful Chris Harvey weighs in on people not wanting to reimburse expenses or cover for things that already happened:
> "People just simply don't want to pay you after the value has been delivered."
Yes, yes and YES.
This happens in our business. It happens in every business. Get paid up front if you can. People always value something less after they've received it. Offer substantial discounts if they pay in advance, it's worth it.
I remember learning this lesson in college. My friends and I were throwing a party. We needed about $100 for beer. No one had cash on them. I said "no worries, i'll pay for the beer now and you guys can pay me later." They were all good guys.
You can guess what happened. The day after the party everyone started ducking me. Ah, got it.
I call this lesson "Don't buy the keg."
Don't buy the keg. The keg is reality. It's not nice or pretty, but it is.